Shipping & Returns

Shipments within the U.A.E require 3-10 working days after payment has been received – cash on delivery is also an option for this region.

International shipments have been discontinued until further notice due to the current global situation.

Returns:

Lightweight item(s) exchanges/returns for all item(s) are possible within 10 days of receiving the item(s) and have to be kept ready for collection in its original packing and kept undamaged by the customer or charges will incur.


Heavyweight item(s) exchanges/returns are possible within 5 days of receiving the item(s). The order needs to be packed in its original wrapping and kept undamaged by the customer or charges will incur. If you receive the item damaged on the day of delivery, our team will issue a full refund/exchange as soon as possible.

Cost of shipping on returns must be covered by the customer.

Thanks & happy shopping!

xx

RAKATE